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The following terms and conditions ("Terms and Conditions") set forth the contractual agreement between Yeti Airlines Domestic Limited ("Yeti Airlines") and the Member (as such term is defined hereinafter). Guests are advised to read these Terms and Conditions prior to making an application for membership of the Yeti Airline's Sky Club Program. Further, Members are advised to read these Terms and Conditions before quoting the Sky Club membership number to Yeti Airlines or any Program Partner of Yeti Airlines.
The Members are further advised that no clause be read in isolation. The rule of construction, if any, that a contract should be interpreted against the parties responsible for the drafting and preparation thereof, shall not apply.
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- "Applicant" refers to any individual who fills in and mails the Sky Club Enrolment Form to Sky Club Customer Service Centre or enrolls in the Sky Club program from the Yeti Airlines website: www.yetiairlines.com.
- "Base Sky Mileage Points" or “Base Mileage Points” means the Mileage Points accumulated by the Member in the Sky Club Membership account for flying on valid Yeti Airlines flights and appearing on a statement issued by Yeti Airlines. These Mileage Points are included to determine Membership and its status, as and when applicable.
- “Data” means information personal to a Member, including without limitation, name, address, telephone number, date of birth, employer, Mileage Points accumulated, contacts with Yeti Airlines, any information received from a Program Partner as a result of using services provided by the Program Partners and other travel data.
- "Fraud" means fraud, dishonesty, and deceit, and includes, without limitation, knowingly supplying incorrect information at any time to accrue Sky Mileage Points, attempting to accrue Sky Mileage Points for sectors that have not been flown or are not eligible for Sky Mileage Points, altering any documents to procure Sky Mileage Points, attempting to accrue Sky Mileage Points for sectors flown by any person other than the Member, using or attempting to use stolen or counterfeit tickets on Yeti Airlines, attempting to accrue Sky Mileage Points more than once for the same sector, selling, bartering and/or purchasing Sky Mileage Points or Sky Rewards, including attempting to sell or transfer Sky Mileage Points or Sky Reward Points by means of Internet based sales or auctions, knowingly benefiting from the Fraud or Misconduct of another Member or individual.
- "Guest" means a passenger or customer of Yeti Airlines.
- “Sky Club or Sky Club program" means the loyalty program driven by Yeti Airlines offering benefits, facilities or arrangements to a Member on account of their Membership with Sky Club.
- “Sky Club Card" or "Membership Card" means the membership card issued by Yeti Airlines to a Member.
- “Sky Reward Ticket" means a free ticket issued to a Member by Yeti Airlines on redemption by the Member of an appropriate part of that Member's Sky Mileage Points from the Member's Sky Club Membership account. However a service charge of 15 percent will be charged.
- “Sky Mileage Points" means the Base Mileage Points earned by a Member by flying in the Valid Flight of Yeti Airlines.
- "Sky Reward Points" means any tickets, rewards or benefits that are issued against redemption of Sky Mileage Points.
- "Member" means a Guest enrolled as a member of the Sky Club.
- "Membership" means membership of the Sky Club.
- "Processing" means obtaining, using, examining and verifying or recording in any electronic or any paper form.
- "Processed" means the completion of Processing.
- "Program Partners" means any airline, company or organization designated as Program Partner by Yeti Airlines.
- "Qualifying Flight" or "Valid Flight" means a flight operated by Yeti Airlines in selected Sector flown by the Guest upon the purchase of a paid ticket against the fare that is eligible for earning Mileage Points.
- "Sector" means a single direct eligible flight sector between two destinations, such as Kathmandu - Pokhara.
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